The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If your order includes anything made to order, all items will ship together.
All charms will be packaged either on a product card, enclosed in a cellophane bag or in a jewelry gift box. This largely depends on the number of charms ordered and/or the shapes. (Flat charms like pizza slices would be packaged on a card, while something more bulky, like a cupcake, might go in a box.) Please let me know if you have a preference or would like your charms each packaged individually.
Wholesale orders are currently closed.
At this time, I am not offering custom listings of charms. I would love to hear your ideas though! I may just make a batch of whatever it is you would love to see in the shop. If you have a unique idea, please send me a message and let me know. If I decide to make some for the shop, I will be happy to reserve one for you.